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From:
Date: |
JITOCHU ( Thailand)
- |
on behalf of Japan Air Self-Defense Force –JASDF commended on the e ffort
and strong support from THAI Ground Services staff s at U-Tapao Airport. Although there were many sudden changes on the schedule and continued 2 overnight landing, all staff s were ready and punctual to support the mission.
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From:
Date: |
Jet Airways
22 January 2013. |
has expressed sincere thanks to the excellent performance of THAI Ground Services boarding team handling 9W063 on 22 January 2013. Despite of the fact that the aircraft was late arrival into Bangkok and the gate was late opened by 9W security staff and the boarding gate readers were unserviceable, the boarding team has handled the boarding activity without any discrepancy. All irregularity cases were properly dealt. The boarding was completed well in time.
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From:
Date: |
Singapore Airlines
09 February 2013. |
showed appreciation in regard to the eff ort and assistance received from THAI Ground Services Red Cap and Sorting Foreman staff s in charged SQ979 on 09 February 2013. ey assisted in constantly chasing for interline baggage belong to SQ PPS member from TG113 which was delayed arrival.
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From:
Date: |
Singapore Airlines
28 February 2013 |
Dear Customer Relations,
Please convey our sincere appreciation to Red Cap in charged SQ979/9Feb13 and Sorting Foreman
who assist to constantly chase for interline baggage belong to our PPS member from TG113/9Feb13 CNXBKK delayed arrival at 17.37lt,
we truly appreciate the effort and assistance.
Thank you and best regards
Wiraya Yuwakanit
Senior Customer Services Assistant
Singapore Airlines Bangkok
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From:
Date: |
Jet Airways
22 January 2013 |
.BKKKZ9W 220528/HSK328F22
ATTN KHUN MEUNMINE
MY SINCERE THANKS TO THE TEAM HANDLING 9W63/22JAN
DESPITE OF THE FACT THAT THE A/C WAS LATE INTO BKK
N THE GATE WAS LATE OPENED BY 9W SECURITY N BGR WERE
NOT SVCABLE CMA THE TEAM WELL HANDLED BDG W/OUT
DISCREPANCY N ALL IRR CASES WERE PROPERLY DEALT
BDG WAS COMPLETED WELL IN TIME STP PSE KEEP ON
GOOD PERFORMACE STP
RGDS/SITTICHAI
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From:
Date: |
China Eastern Airlines
02 January 2013 |
.BKKAPMU 301713
FROM: CHINA MU
DEAR KX DUTY MANGER
---------------------
CHINA EASTERN AIRLINES WOULD LIKE TO RAISE THIS COMPLIMENT TO
MR.SUTHISOM WATCHARAKARN PER 32054 PERFORMS DUTY AT BORDING GATE
HE HAS HIGH RESPONSIBILITY,WELL COOPERATION TO OUR STAFFS
WE RE VERY IMPRESSED HIS HARD WORKING FOR US
SO PLEASE RAISE THIS COMPLIMENT TO HIM FOR KEEPING ON EXCELLENT
PERFORMANCE.
BRGDS/NOPPAMET FR MR.LIU YONG HONG
SENT
BKKKXTG BKKK2TG BKKKOTG BKKKPTG
///UNQUOTE///
/////QUOTE/////
QN BKKKXTG BKKK2TG BKKKOTG BKKKPTG
.BKKAPMU 301713
FROM: CHINA MU
DEAR KX DUTY MANGER
---------------------
CHINA EASTERN AIRLINES WOULD LIKE TO RAISE THIS COMPLIMENT TO
MS.CHADCHANAREE RUEDEERATH PER 41208 PERFORMS DUTY AT BORDING GATE
SHE HAS HIGH RESPONSIBILITY,WELL COOPERATION TO OUR STAFFS
WE RE VERY IMPRESSED HER HARD WORKING FOR US
SO PLEASE RAISE THIS COMPLIMENT TO HER FOR KEEPING ON EXCELLENT
PERFORMANCE.
BRGDS/NOPPAMET FR MR.LIU YONG HONG
SENT
BKKKXTG BKKK2TG BKKKOTG BKKKPTG
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From:
Date: |
Asiana Airlines
17 December 2012 |
On behalf of Asiana Airlines, I would like to express our thanks to MS. BONGKOTCHAKORN BOONCHUNTHUEK, in recognition and gratitude for your outstanding working performance and dedication to your job.
Your outstanding working performance should be inspire other staff and serve as a model.
Sincerely Yours,
Mr. Cho Jin Man
Station Manager
ASIANA AIRLINES
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From:
Date: |
All Nippon Airways
03 August 2012 |
Dear Khun Chutarat
Kindly be inform that on NH916/02 August after nearly finish boarding Your staff name Ms. Worakamol Huangyuanklang did survey the boarding area and found purse which contain a lot of Thai money and credit card belong to our passenger who left unintentionally on the floor. Khun Worakamol has rush contact to me before door close and return to passenger at the seat with appreciation by our passenger , me and station manager. Her action show the high responsibility and honesty both to herself and represent the goodwill of your company. Kindly convey our sincere appreciation to her in this regards.
best regards/Nick
Thanaseth Pinyodhanupong
Senior Assistant Manager
All Nippon Airways Co.,ltd
Room T5-027f,Main terminal bldg.
Suvarnabhumi International Airport
Samutprakarn 10540 Thailand
Tel 66-2-134-2402 Fax 66-2-134-2409
e-mail asava@ana.co.jp
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From:
Date: |
NCA
29 February 2012 |
Dear All,
We would like to thank for your good cooperation for Ramp &Cgo handling extra flight KZ5239/5238-27FEB which including;
- Unloading of 2 x OSC shpt on connecting 2 x 20ft pallet
- Revising LIS during loading to accommodate over-hanged cgo ULDs
- Reloading of cgo ULD & Bulk at ship side
- Providing additional manpower to monitor Lower-deck loading
- Finally expedite turn-around time within 2 hrs
And appreciation to following staff who assisted us during the flight
- 2T-F: K.Somrak, K.Amarin, K.Danchai, K.Attapol, K.Staporn, K.Kittirat
- KL: K.Teerapol, K.Naratip, K.Jirapon
- F6: K.Thanapat
Best regards,
Pairush (rush) Chokmaitree
Manager, Freight Service
NCA, Bangkok Branch
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From:
Date: |
Singapore Airlines
22 February 2012 |
Dear K2,
We have observed the gate handling activities of gate staff flight SQ975/22Mar BKK-SIN.
Greeting:
The team members have shown their friendliness in greeting passengers. They greeted passengers by name and with eye-contact especially priority passengers who came later for boarding.
Managing of boarding:
Supervisor and team have shown a good management of boarding passengers. Chinese group were escorted to sit at the area which would not be blocked for boarding. They have also were invited to standby at the entrance for first boarding of Economy Class.
Boarding announcement made by Supervisor was clear.
Please convey this appreciation to staff concerned to maintain their good performance and good team work.
Best regards,
NamtipChaichuai (Ms.)
Duty Manager
Singapore Airlines Bangkok Airport
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From:
Date: |
Singapore Airlines
20 February 2012 |
Dear K2, Customer Relations,
Please convey our sincere appreciation to the following staffs;
1) SQ979/17Feb12, Flight controller KhunArpaphanSakulsakawsawas
2) SQ981/17Feb12, Supervisor KhunSununtaRoongsaiwatana and Flight controller, KhunSuchittraDokprom
Due to the late arrival of the aircraft from Singapore, both SQ979 and SQ981 were delayed. Most of the affected passengers were those with outward journey out of Singapore.
The above mentioned supervisor, KhunSununta had fully assisted to contact many airlines and checked for alternative routing. At the same time, two Flight controllers worked efficiently together to monitor the transferring baggage, seating, catering figures. KhunArpaphan also voluntarily offer an assistance to send telexes to down-line stations after flights had departed.
We truly appreciate the efforts made by staff during the flight disruption. Please inform them of our appreciation and keep the team spirit up high.
Best Regards,
Miss Sirimata Krongpienlert
Flight Manager
Singapore Airlines Bangkok
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From:
Date: |
Singapore Airlines
03 February 2012 |
Dear K2,
Please refer to email below from our Business class passenger Mr. Vanuffelt Andre and kindly convey our appreciation toward to KhunVarin( 7A )and the check in team SQ973/29Feb BKKSIN.
Case Reference Number : 120300267/CR
Case Recorded Date : 2/3/12 9:12:00
Method of Contact : Comment Form
Customer PPS/KF : 8085478357
Customer Name (First/Last) : MrAlois Andre Van Uffelt
Reason : Compliment (Generic)
NoC issue : Check-in experience - compliment
Area of Service : Check-in
Flight Number : SQ973
Aircraft Reg No : 9VSQD
Sector : BKK/SIN
Flight Date : 29/2/12
Customer Class : J
Additional Comments : "The ground service generally is well trained and friendly, efficient and fast."
CP ACTION OLD NEW CR FLT CL DATE BRD OFF
1 CHECK IN OPEN CKIN SQ 0973 D 29FEB12 BKK SIN
**USAGE DETAILS ****** SQ 0973 J 29FEB12 BKK SIN VANUFFELT
7A 113116 BKK AS 29FEB12 00:10Z
Thank you & Best Regards
RatchasudaAthakamanond ( Ms.)
Duty Manager
Singapore Airlines Bangkok
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